1 Year Warranty
BPE Solutions North America are the sole distributors of Stealth Winches
BPE Solutions North America (“seller” or BPE) warrants to the original retail buyer only (“Buyer”) that any mechanical component of this genuine winch (“product(s)”) are free of defects in material and workmanship for one (1) year from date of purchase.
The electrical components (including the motor, contactor, and switches) will be free of defects in material and workmanship for a period of one (1) year from the original purchase provable date of purchase.
Any product BPE Solutions North America determines to be defective will be repaired or replaced at our (BPE Solutions North America) sole discretion without charge to the Buyer upon Buyer’s compliance with this procedure. Seller or its Authorized Agent may make reasonable charges for parts and(or) labour for repairs not covered by this Warranty. Non warrantable returns will be charged at BPE Solutions North America standard rates. The warranties set forth herein are exclusive and in lieu of all other warranties, whether oral or written, express or implied. All product(s) are be covered by the standard One (1) year warranty.
If in the event your product becomes faulty within your warranty period
To obtain service or repair under this warranty, the Buyer shall mail, ship or otherwise deliver to the manufacturers address, at the Buyers expense; (1) the Product, (2) a written description of the problem, (3) Buyers name, address and contact number, (4) copy of the original purchase receipt or BPE Solutions North America can arrange a suitable collection method (Charges apply).
Warranty Exclusions
The Warranty does not cover the cost of labour or transportation/shipping charges for the replacement or installation of defective part(s). This warranty does not apply to defects of the Product caused by; (1) normal wear and tear, (2) failure to comply with any installation, maintenance or subjecting the product to loads in excess of the loads written/listed in the owner’s manual or as detailed upon the Sellers website, (3) alteration or modification by any parties other than the manufacturer, (4) misuse, abuse, neglect, accidents, Acts of God, terrorism or (5) failure to correctly use the item according to the owner’s manual (7) other causes beyond the control of the Seller after delivery of the Product to the Sellers Authorized Agent.
Other Exclusions
This Warranty does not cover steel cables, synthetic ropes, fairleads, wireless remotes or any exterior finishes outside thirty (30) Days from purchase.
BPE Solutions North America shall not be responsible or liable for any indirect or consequential damages. These consequential damages may include, but are not limited to, lost profits or loss of use, down time or damage to other person(s) equipment.
BPE Solutions North America reserves the right to change the Product design without notice. BPE Solutions North America reserves the right to replace any part or whole unit with a newer design of the same function.
